No, this conference is available to the public. However, non-member service provider companies MUST exhibit to attend. To get more information on exhibit opportunities, please contact Lisa Kanfer.

Yes, if you do not currently have an active HDA account, you will need to create one. Please note you DO NOT need to be an HDA member to create an account. Creating an account with facilitate the registration process for any HDA events.

If you are unable to login to your account, please contact us so we can provide you with temporary credentials so that you may access your account. Please note once you login; you will be prompted to update your password.

You should receive a confirmation email the same day you submit your registration. If more than 24 hours have passed and you have not received a confirmation, please contact Genesis Argueta as she will be able to verify your registration was received.

You should be able to update your information online upon logging into your HDA account. Your information can be reviewed under the “My Profile” tab. If you made changes but noticed they weren’t reflected, please contact Member Services.

You can view and save a copy of your invoice via the “My Orders and Invoices” tab in your HDA account. This tab will display all the HDA events you have registered for and will include your invoice number and total. You can save a copy of your invoice simply by clicking the print icon, this should open your invoice PDF. This is also a great way to verify your registration.

If you need a receipt for your registration, please contact Genesis Argueta so that she may provide it to you.

No, as of Oct 2022 HDA is no longer requiring proof of vaccination for conference attendees. However, please take a moment to review HDA’s COVID-19 Policy and note the current policy is subject to change as deemed necessary by HDA’s executive team.

Please review the cancellation/substitution policy.
To transfer your registration please complete the substitution request form.

 

Unfortunately, deferring registrations was only an option during the height of the COVID-19 pandemic. If you need to cancel and you are within the cancellation deadline, we will issue a refund for your registration. If you are unable to attend, you may also transfer your registration to a person within your company. To submit a cancellation or substitution request, please click here.

If you cancelled within the designated cancellation deadlines, you will receive a refund. Registrations are refunded via the original method of payment. If you paid via check, ACH, or Wire, a check will be mailed to you via the company address we have on-file for you. If you paid via credit card, please allow up to 3 business days for the amount to reflect on your card. Please note, if the card you paid with is no longer active, we must send the refund check directly to your company.

If you are no longer employed with the company you registered with, please contact us to provide us with your new company information. Please note that your registration fee is subject to change.

If no availability is showing for the dates you need, this means one or more of the nights you are requesting is fully booked within the block. There are several options in this situation: if possible, try adjusting your dates. If your dates are not flexible, check availability outside of the block directly with the hotel. If you can secure a room outside of the block, please provide your reservation confirmation number to Genesis Argueta so that she may ask the hotel if your reservation can be moved into the block. Please note that in some circumstances the hotel might move your room into the block but will not honor the group rate.

If you need to change the dates on your stay, you can do so via the link in your hotel reservation confirmation email or you may contact the hotel directly via phone. If the hotel portal is not allowing you to make this change online, the date you are attempting to change to might be fully booked within the block. There are two options in this situation: check if the date you are attempting to secure is available outside of the block directly with the hotel. If the additional date is available directly with the hotel; book the additional night but keep the existing reservation you have in the block. Although the night you booked directly with the hotel won’t be at the group rate, this will guarantee the additional night with the hotel; meanwhile, the original in-block reservation will be at the group rate, meaning you are only paying the hotel rate for the night needed.

Please contact the hotel directly to verify your confirmation. When speaking to the hotel, don’t forget to verify that:

• Your reservation is within the HDA group room block and you are receiving the group rate,
• Your dates are accurate,
• Your Marriott Bonvoy Reward number is tied to your reservation,
• Any other accessibility requests you may have.

No, HDA does not handle hotel reservation cancellations. Once you cancel your registration you will need to contact the hotel directly to cancel your reservation. If you do not cancel your reservation within 3 days prior to your arrival date, you will be charged by the hotel.

We do not have a submission process; however, if you would like to be considered as a speaker, please send your proposal to education@hda.org

If your proposal is a good fit, we will reach out to you.

Our speakers are secured by invitation. As invitations are accepted, the schedule is populated. If you have specific questions about the sessions and/or what topics will be covered, please reach out to us at education@hda.org

At this time, none of the sessions are recorded.

All presentations approved for dissemination will be made available to attendees on the HDA website on the Friday of the week following the event.

Please contact Lisa Kanfer.